If you're running into any issues with your plug-in, a fresh clean reinstallation helps in most cases. For example, if this or a similar error message appears:
This guide lists all steps to remove a UJAM plug-in completely from your system.
UJAM App Uninstall Feature
The easiest way of uninstalling a plugin is via the UJAM App:
- Open the App settings and check if you're using the most recent UJAM App version (at least 0.3.8)
- Find the product you'd like to uninstall and click on the three dots, then on ‘Uninstall‘:
- You will now be asked to enter your admin credentials:
- Enter your credentials and then the plugin will get uninstalled immediately.
Done! ✔︎
If you're not using the UJAM App, you need to remove all the plugin files from your system manually. Here's an example for uninstalling Beatmaker EDEN:
- Run the deinstaller of BM-EDEN:
- During standard installation, the deinstaller will be put into the following locations on your main system drive:
%SYSDRIVE%\Program Files\UJAM\BM-EDEN\
- During standard installation, the deinstaller will be put into the following locations on your main system drive:
- Please make sure no older .dll or .blob files of BM-EDEN are somewhere on your system
- Delete the whole plug-in folder BM-EDEN (show hidden files must be enabled) at the following locations (if you created custom user-presets and want to keep them, please move the folder to an external HDD or a USB stick)
%SYSTEMDRIVE%\ProgramData\UJAM\ |
%SYSTEMDRIVE%\Users\USERNAME\AppData\Roaming\UJAM\BM-EDEN |
- Delete the BM-EDEN.aaxplugin folder at this location
(only important for Pro Tools users)
%SYSDRIVE%\Program Files\Common Files\Avid\Audio\Plug-Ins |
- Start your DAW and see whether BM-EDEN appears in the plug-in list (it shouldn't)
- Restart your computer
- Install BM-EDEN 2
- Run your DAW (it should now do a rescan and find the plug-in)
Depending on your plug-in, you need to replace the plug-in name & category:
Beatmaker | BM |
Virtual Bassist |
VB |
Virtual Drummer | VD |
Finisher | FIN |
Virtual Guitarist | VG |
Symphonic Elements | SE |
If this doesn't work for you and you have any more questions or need further assistance, please submit a request to our support staff. Thanks! |
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