Although we did our best to create a simple and fast way for everyone to download ujam software, we hear of some users running into download issues due to various reasons. Here are a few quick tips:
- Try to turn off any kind of firewall of antivirus software that might interfere with the download & installation process or the plug-in itself.
- Try not using an external HDD for the ujam downloader or the installation files.
Read more: How to change the location of the plug-in content?
- Try to use the default file locations during the installation process.
Still running into issues? Don’t worry – we uploaded the most requested files to OneDrive to provide an alternative download source, which works in most cases. Below you will find a list of the links which will lead you to the .pkg and .exe files you need to install the plug-in.
Please understand that we didn't upload all the files, just the requested ones by our users.
If you have any more questions or could find the file you need, please submit a request to our support staff. Thanks!