Although we did our best to create a simple and fast way for everyone to download ujam software, we hear of some users running into download issues due to various reasons. Here are a few quick tips:
- Try to turn off any kind of firewall of antivirus software that might interfere with the download & installation process or the plug-in itself.
- Try not using an external HDD for the ujam downloader or the installation files.
Read more: How to change the location of the plug-in content?
- Try to use the default file locations during the installation process.
Still running into issues? Don’t worry – we uploaded the most requested files to OneDrive to provide an alternative download source, which works in most cases. Below you will find a list of the links which will lead you to the .pkg and .exe files you need to install the plug-in.
Please understand that we didn't upload all the files, just the requested ones by our users.
|Virtual Guitarist CARBON (Mac)|
|Virtual Drummer DEEP (macOS)|
Symphonic Elements Series
Virtual Bassist Series
|Virtual Bassist 2.0|
|Virtual Bassist 2.1|
If you have any more questions or could find the file you need, please submit a request to our support staff. Thanks!