Although we did our best to create a simple and fast way for everyone to download UJAM software, we hear of some users running into issues when using the UJAM App. In some system specific cases, the UJAM App might display an error about downloading or installing, due to various reasons. It usually looks like this:

Download Error:

Installation Error:

Basic Troubleshooting

• Keep your app up-to-date: always use the latest version (download here).
• Grant all the required permissions in your system settings
• Run the app as administrator and make sure to enter your system password when asked (sometimes the window might pop up somewhere in the background)
• Always close your DAW before installing or updating a plug-in
• Check your Antivirus settings:
  • Sometimes, antivirus software can be a little overzealous and block apps it shouldn't. Look for any settings related to application control or network access and see if UJAM is listed. If so, make sure it's set to allow network access.
  • You can also try temporarily disabling your antivirus software to see if that solves the problem.
• Disable your Firewall temporarily:
  • On most systems, you can do this by going into your computer's settings, finding the 'Firewall & network protection' section, and then temporarily turning off the firewall.
  • Once you've done this, try launching the UJAM software again and see if the problem persists.
• Check your Internet Settings:
  • Some software has issues with certain types of internet connections.
  • If you're using a VPN or proxy, try disabling it to see if that solves the problem.
• Try to use the default file locations during the installation process, e.g. try using your internal drive instead of an external drive for the UJAM download path or the plugin content files.

Direct Download Links

If you're still struggling to download or install a plugin from the UJAM App, please use the direct download links below. They load regular .exe or .pkg installation files, which should be working for your system. Some files are currently hosted on Google Drive.

Windows Users:

• Please make sure to download all files provided.
• You need to have all the .bin files and the .exe file in the same folder in order to run the .exe file and install the plug-in successfully:
  

VIRTUAL PIANIST (VP)	Download Link
VIRTUAL PIANIST 1.2.0 (mandatory frame plug-in, which serves as a host for the VP titles)	↪Download Virtual Pianist for macOS ↪Download Virtual Pianist for Windows
VP-VOGUE 1.1.0	↪Download VOGUE for macOS ↪Download VOGUE for Windows
VP-VIBE 1.1.0	↪Download VIBE for macOS ↪Download VIBE for Windows
VP-SCORE 1.1.0	↪Download SCORE for macOS ↪Download SCORE for Windows
VP-VIBE 1.0.0	Windows Mac
VP-VOGUE 1.0.0	Windows Mac
VP-SCORE 1.0.0	Windows Mac
USYNTH	Download Link
USYNTH 1.3.0 (mandatory frame plug-in, which serves as a host for the Usynth titles)	↪Download USYNTH for macOS ↪Download USYNTH for Windows
USYNTH-PIXEL	↪Download Usynth PIXEL for macOS ↪Download USYNTH PIXEL for Windows
USYNTH-GLAM	Windows Mac
USYNTH-DRIVE	Windows Mac
USYNTH-2080	Windows Mac
USYNTH-EUPHORIA	Windows Mac
USYNTH-CARAMEL	Windows Mac
USYNTH-CORE	Windows Mac
USYNTH-DELUXE	Windows Mac
BEATMAKER (BM)	Download Link
BM-NEMESIS	Windows Mac
BM-GLORY	Windows Mac
BM-IDOL	Windows Mac
BM-RICO	Windows Mac
BM-BERSERK	Windows Mac
BM-VOID	Windows Mac
BM-EDEN2	Windows Mac
BM-DOPE2	Windows Mac
BM-CIRCUITS	Windows Mac
VIRTUAL GUITARIST (VG)	Download Link
VG-SPARKLE2	Windows Mac
VG-IRON2	Windows Mac
VG-AMBER2	Windows Mac
VG-SILK	Windows Mac
VG-CARBON	Windows Mac
VIRTUAL BASSIST (VB)	Download Link
VB-ROYAL2	Windows Mac
VB-MELLOW2	Windows Mac
VB-ROWDY2	Windows Mac
VB-SLAP	Windows Mac
VB-DANDY	Windows Mac
FINISHER (FIN)	Download Link
FIN-FLUXX	Windows Mac
FIN-RETRO	Windows Mac
FIN-DYNAMO	Windows Mac
FIN-MICRO	Windows Mac
FIN-VOODOO	Windows Mac
FIN-NEO	Windows Mac
VIRTUAL DRUMMER	Download Link
VD-LEGEND	↪Download VD LEGEND for Windows ↪Download VD LEGEND for macOS
VD-HEAVY2	Windows Mac
VD-PHAT2	Windows Mac
VD-SOLID2	Windows Mac
VD-BRUTE	Windows Mac
VD-DEEP	Windows Mac
VD-HOT	Windows Mac
SYMPHONIC ELEMENTS (SE)	Download Link
SE-STRIIIINGS	Windows Mac
SE-DRUMS	Windows Mac
SE-BRAAASS	Windows Mac
GROOVEMATE (GM)	Download Link
GM-ONE	Windows Mac

Notes

• macOS 10.13 High Sierra & 10.11 El Capitan are no longer supported as we cannot guarantee full compatibility
• In general, you may have success on former operating system versions but we don't officially support them.
• In case you need to download legacy plugin versions, please have a look at this article: Alternative Download Sources & Previous Versions
• 32 bit systems are not supported any longer (64 bit is required).
• Always use the free 30 day trial to test if the plugin is compatible before you buy it.