Uninstall & Reinstall | macOS 🍏

If you're running into any issues with your plug-in, a fresh clean reinstallation helps in most cases. This guide lists all steps to remove a UJAM plug-in completely from your system.

Table of contents UJAM App Uninstall Feature Files and Locations: Step by Step Garageband NKS Access User-Level Library (hidden folder)

 

UJAM App Uninstall Feature

The easiest way of uninstalling a plugin is via the UJAM App:

• Open the App settings and check if you're using the most recent UJAM App version (at least 0.3.8)
  
• Find the product you'd like to uninstall and click on the three dots, then on ‘Uninstall‘:
  
• You will now be asked to enter your admin credentials:
  
• Enter your credentials and then the plugin will get uninstalled immediately.
  Done! ✔︎

 

If you're not using the UJAM App, you need to remove all the plugin files from your system manually.

Files and locations:

Overview
Plugin Audio Content	{SYSDRIVE}:/Library/Application Support/UJAM/
User Content	{SYSDRIVE}:/USERS/USERNAME/Library/Application Support/UJAM/
AU files	{SYSDRIVE}:/Library/Audio/Plug-Ins/Components/
VST files	{SYSDRIVE}:/Library/Audio/Plug-Ins/VST/UJAM/
AAX files	{SYSDRIVE}:/Library/Application Support/Avid/Audio/Plug-ins/
Garageband files*	{SYSDRIVE}:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/
NKS files*	{SYSDRIVE}/Library/Preferences/com.native-instruments.Virtual Guitarist ____.plist

*only content of VG-IRON, VG-AMBER, VG-SPARKLE or VG-SILK.

 

Step by Step:

1) 

Plugin Audio Content

{SYSDRIVE}:/Library/Application Support/UJAM/ Remove the single product plug-in folder (or the whole UJAM folder if you wanna get rid of all UJAM plugins)

 

2)

User Content

{SYSDRIVE}:/USERS/USERNAME/Library/Application Support/UJAM/ Remove the single product plug-in folder (or the whole UJAM folder if you wanna get rid of all UJAM plugins) If you need help to access the Library of your user folder, scroll to the bottom of this page.

3)

AU file

{SYSDRIVE}:/Library/Audio/Plug-Ins/Components/ Remove the ujam .component file(s) of your ujam plug-in.

 

4)

VST file

{SYSDRIVE}:/Library/Audio/Plug-Ins/VST/UJAM/ Remove the .vst file(s) of your ujam plug-in or the whole UJAM folder.

 

5)

AAX file

{SYSDRIVE}:/Library/Application Support/Avid/Audio/Plug-ins/ Remove the .aaxplugin file(s) of your ujam plug-in.

 

Garageband

To uninstall Garageband specific data you have to open the Plugin in Garageband in order to find the folder. Remove the Folder from the following location:

 

{SYSDRIVE}:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/

 

Garageband	Example
UJAM files in "Library" of Garageband
	{SYSDRIVE}:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/ Just remove the UJAM folder.

 

NKS

If you are using NKS features (ONLY VG-Iron1, VG-Amber, VG-Sparkle, or VG-Silk), you have to remove the data in the following locations:

XML file: {SYSDRIVE}:/Library/Application Support/Native Instruments/Service Center/Virtual Guitarist_____.xml

P-list file: {SYSDRIVE}:/Library/Preferences/com.native-instruments.Virtual Guitarist_____.plist

 

NKS files are only available if you have VG-IRON1, VG-AMBER, VG-SPARKLE or VG-SILK.

NKS	Example
XML file
	{SYSDRIVE}/Library/Application Support/Native Instruments/Service Center/Virtual Guitarist ____.xml Just remove the ujam .xml file(s).
P-list file
	{SYSDRIVE}/Library/Preferences/com.native-instruments.Virtual Guitarist ____.plist Just remove the ujam .plist file(s)

 

 

How to access the user-level Library (hidden folder) on macOS:

1. Open Finder
2. Click "Go" on the menu bar

 

3. Press and hold the "option/alt" key

4. Then click the "Library" shortcut which appears

 

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I you have any more questions or need further assistance, please submit a request to our support staff. Thanks!