This guide lists all steps to remove a UJAM plug-in completely from your system.
Table of contents |
If you're running into any issues with your plug-in, a fresh clean reinstallation helps in most cases.
โPlease note that if you are using custom folders instead of the default locations, you need to manually check your plugin folders to ensure that all the files get removed when uninstalling. |
UJAM App Uninstall Feature
The easiest way of uninstalling a plugin is via the UJAM App:
- Open the App settings and check if you're using the most recent UJAM App version (at least 0.3.8)
- Find the product you'd like to uninstall and click on the three dots, then on โUninstallโ:
- You will now be asked to enter your admin credentials:
- Enter your credentials and then the plugin will get uninstalled immediately.
Done! โ๏ธ
If you're not using the UJAM App, you need to remove all the plugin files from your system manually.
Files and locations:
Overview | |
Plugin Audio Content | {SYSDRIVE}:/Library/Application Support/UJAM/ |
User Content | {SYSDRIVE}:/USERS/USERNAME/Library/Application Support/UJAM/ |
AU files | {SYSDRIVE}:/Library/Audio/Plug-Ins/Components/ |
VST files | {SYSDRIVE}:/Library/Audio/Plug-Ins/VST/UJAM/ |
AAX files | {SYSDRIVE}:/Library/Application Support/Avid/Audio/Plug-ins/ |
Garageband files* | {SYSDRIVE}:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/ |
NKS files* | {SYSDRIVE}/Library/Preferences/com.native-instruments.Virtual Guitarist ____.plist |
*only content of VG-IRON, VG-AMBER, VG-SPARKLE or VG-SILK.
Step by Step:
1)
Plugin Audio Content |
{SYSDRIVE}:/Library/Application Support/UJAM/
|
2)
User Content |
{SYSDRIVE}:/USERS/USERNAME/Library/Application Support/UJAM/
|
3)
AU file |
{SYSDRIVE}:/Library/Audio/Plug-Ins/Components/
|
4)
VST file |
{SYSDRIVE}:/Library/Audio/Plug-Ins/VST/UJAM/
|
5)
AAX file |
{SYSDRIVE}:/Library/Application Support/Avid/Audio/Plug-ins/
|
Garageband
To uninstall Garageband specific data you have to open the Plugin in Garageband in order to find the folder. Remove the Folder from the following location:
{SYSDRIVE}:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/
Garageband | Example |
UJAM files in "Library" of Garageband | ![]() |
{SYSDRIVE}:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/
|
NKS
If you are using NKS features (ONLY VG-Iron1, VG-Amber, VG-Sparkle, or VG-Silk), you have to remove the data in the following locations:
XML file: {SYSDRIVE}:/Library/Application Support/Native Instruments/Service Center/Virtual Guitarist_____.xml
P-list file: {SYSDRIVE}:/Library/Preferences/com.native-instruments.Virtual Guitarist_____.plist
NKS files are only available if you have VG-IRON1, VG-AMBER, VG-SPARKLE or VG-SILK.
NKS | Example |
XML file | ![]() |
{SYSDRIVE}/Library/Application Support/Native Instruments/Service Center/Virtual Guitarist ____.xml
|
|
P-list file | ![]() |
{SYSDRIVE}/Library/Preferences/com.native-instruments.Virtual Guitarist ____.plist
|
How to access the user-level Library (hidden folder) on macOS:
1. Open Finder
2. Click "Go" on the menu bar
3. Press and hold the "option/alt" key
4. Then click the "Library" shortcut which appears
__________
I you have any more questions or need further assistance, please submit a request to our support staff. Thanks!
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