Uninstall & Reinstall | macOS

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This guide lists all steps to remove a UJAM plug-in completely from your system.

Table of contents

 

A fresh, clean Installation 

  • If you're running into any issues with your plug-in, uninstalling and reinstalling helps in most cases. 
  • We recommend to manually check the plugin folders when uninstalling, to ensure that all files actually get removed.
  • ❗Important: Always close your DAW before uninstalling, reinstalling or updating a plug-in.

UJAM App Uninstall Feature

The easiest way of uninstalling a plugin is via the UJAM App:

  • Open the App settings and check if you're using the latest UJAM App version (at least 0.3.8)
    Screenshot_2022-07-14_at_13.16.36.png
  • Find the product you'd like to uninstall and click on the meatball menu (the three tiny dots), then on ‘Uninstall‘:
    Screenshot_2022-07-14_at_13.15.30.png
  • You will now be asked to enter your admin credentials:
    Screenshot_2022-07-14_at_13.20.24.png
  • Enter your credentials and then the plugin will get uninstalled immediately.
  • Done! ✔︎

 

Removing Files Manually

If you're not using the UJAM App or in case the issue still persists, you need to remove all the plugin files from your system manually.

 

Files and locations on macOS:

File

Path

UJAM App

Macintosh HD:/Applications
Macintosh HD:/USERS/USERNAME/Library/Application Support/ujamapp

Audio Content

Macintosh HD:/Library/Application Support/UJAM/

User Content
(for example: user presets and .ops file)

 

Macintosh HD:/USERS/USERNAME/Library/Application Support/UJAM/

AU

Macintosh HD:/Library/Audio/Plug-Ins/Components/

VST2

Macintosh HD:/Library/Audio/Plug-Ins/VST/UJAM/

VST3

Macintosh HD:/Library/Audio/Plug-Ins/VST3/

AAX

Macintosh HD:/Library/Application Support/Avid/Audio/Plug-ins/

Garageband files*

Macintosh HD:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/

NKS files*

Macintosh HD/Library/Preferences/com.native-instruments.”PLUGINNAME”.plist

XML file

Macintosh HD:/Library/Application Support/Native Instruments/Service Center/.”PLUGINNAME”.xml

*only NKS supported plug-ins

 

Step by Step:

1) 

Plugin Audio Content

Macintosh HD:/Library/Application Support/UJAM/

  • Remove the single product plug-in folder (or the whole UJAM folder if you wanna get rid of all UJAM plugins)

Screenshot_2019-12-17_at_14.46.26.png

 

2)

User Content

Macintosh HD:/USERS/USERNAME/Library/Application Support/UJAM/

  • Remove the single product plug-in folder (or the whole UJAM folder if you wanna get rid of all UJAM plugins)
  • If you need help to access the Library of your user folder, scroll to the bottom of this page. 

Screenshot_2019-12-17_at_14.46.04.png

3)

AU file

Macintosh HD:/Library/Audio/Plug-Ins/Components/

  • Remove the .component file(s) of your UJAM plug-in(s)

Screenshot_2019-12-17_at_14.55.01.png

 

4)

VST file

Macintosh HD:/Library/Audio/Plug-Ins/VST/UJAM/

  • Remove the .vst file(s) of your UJAM plug-in(s)

Screenshot_2019-12-17_at_14.52.08.png

 

5)

AAX file

Macintosh HD:/Library/Application Support/Avid/Audio/Plug-ins/

  • Remove the .aaxplugin file(s) of your UJAM plug-in(s).

Screenshot_2019-12-17_at_14.57.41.png

 

Garageband

To uninstall Garageband specific data you have to open the Plugin in Garageband in order to find the folder. Remove the Folder from the following location:

Macintosh HD:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/

 

Garageband  Example
UJAM files in "Library" of Garageband  Screenshot_2019-12-17_at_15.02.25.png

Macintosh HD:/USERS/USERNAME/Library/Containers/com.apple.garageband10/Data/Library/Application Support/UJAM/

  • Just remove the UJAM folder.

 

NKS

If you are using NKS, you have to remove the data in the following locations:

XML file: Macintosh HD:/Library/Application Support/Native Instruments/Service Center/Virtual Guitarist_____.xml

P-list file: Macintosh HD:/Library/Preferences/com.native-instruments.Virtual Guitarist_____.plist

 

NKS  Example
XML file Screenshot_2019-12-17_at_15.13.00.png

Macintosh HD:/Library/Application Support/Native Instruments/Service Center/Virtual Guitarist ____.xml

  • Just remove the ujam .xml file(s).
P-list file Screenshot_2019-12-17_at_15.14.01.png
 

Macintosh HD:/Library/Preferences/com.native-instruments.Virtual Guitarist ____.plist

  • Just remove the ujam .plist file(s)

 

 

How to access the user-level Library (hidden folder) on macOS:

1. Open Finder
2. Click "Go" on the menu bar

Screenshot_2019-12-17_at_14.30.17.png

 


3. Press and hold the "option/alt" key

Screen_Shot_2019-03-28_at_17.13.50.png


4. Then click the "Library" shortcut which appears

Screenshot_2019-12-17_at_14.28.58.png

 

 

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