Welcome to UJAM! This guide will walk you through everything you need to get started with your new UJAM plugin—from creating your UJAM account to installing and activating your plugin in your DAW.
You’ll need:
- A UJAM account
- An internet connection
- The UJAM App
- A compatible DAW (Digital Audio Workstation), such as Ableton Live, Logic Pro, Cubase, FL Studio, REAPER, Studio One, or Pro Tools running on macOS or Windows
- A UJAM product you have purchased or otherwise received a license for
1. Create Your UJAM Account
Your UJAM account is used to manage your products, licenses, and downloads.
- Go to ujam.com
- Click the small profile icon near the upper right then click Sign up now
- Enter your Name and Email address then click Continue
- Enter a password then click Continue
- Check your email account for an email from ujam.com with a verification code (check Junk/Spam if you don't see this in your Inbox)
- Copy that code and enter it on the page from step 4
Already purchased a UJAM product?
If you purchased your product from the UJAM website the license will be in your account.
If you purchased a UJAM product from a third-party reseller, you will redeem your product license in your account's Partner Checkout page.
2. Download and Install the UJAM App
The UJAM App is the easiest way to download, install, and manage your UJAM products.
- Download the UJAM App for your operating system
- Install the application:
- macOS: Open the .dmg and drag the UJAM App to Applications
- Windows: Run the downloaded installer and follow the instructions
- Launch the UJAM App
- Sign In using your UJAM account's email & password
3. Install Your UJAM Plugin
The UJAM App defaults to showing all available products. You can scroll or search for your plugin. The two pop-up menus can focus on "My Products" or specific plugin series. Click the Install button to install & activate (authorize) the plugin.
Installing the Plugin Content
UJAM products include additional content such as samples, presets, or other sound files. The UJAM App will install this content along with the plugin.
If you want to store this content somewhere other than the default location, it can define that prior to installing or move it after installing. See Plugin Content | Managing Blob Files
Tip: It's best to use the UJAM App to manage your UJAM content rather than manually moving or deleting the files.
4. Load Your UJAM Plugin
Once installation is complete, open your DAW. UJAM plugins are installed as standard audio plugins and can be loaded from your DAW's plugin browser.
Depending on your operating system and DAW, you may see UJAM products under formats such as:
- VST3
- AU (Audio Units) — macOS
- AAX — Pro Tools
The exact steps vary depending on your DAW, but in general:
- Look for UJAM plugins in Instruments or Effects (depending on the title)
- Look for the format you installed (AU, VST3, etc.)
- Use Stereo tracks or an add-on section
If your DAW doesn't immediately show the plugin, you may need to rescan your plugins or restart your DAW.
- Quit and restart your DAW
- Make sure the UJAM App shows the product as installed
- Check that you're looking in the correct plugin category
- Run your DAW's plugin rescan
- See our "I can't find my plugin in my DAW" article for more info
Quick Start Checklist
Create your account
- Create or log in to your UJAM account
- Make sure your product is associated with your account
Install the UJAM App
- Download the UJAM App
- Install it
- Login
Install your product
- Find your product in the UJAM App
- Choose a custom content location in settings (optional)
- Click Install
Activate
- Confirm that your product is activated, click sync icon
Start making music
- Open your DAW
- Rescan plugins if necessary
- Load your UJAM plugin
- Make some music!
Need Help?
If you run into a problem during installation or activation, don't worry. The most important information to provide UJAM Support is what step you're stuck on and any error message you're seeing.
Screenshots of the error or UJAM App can also be helpful when troubleshooting.
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