Internet Connection Required

You need to be online in order to:

• Download the UJAM software
• Sign into the UJAM App
• Activate your plugin

Once authorized, you can use your plugins offline, but note that the UJAM App will look like this:

Is Your Studio Computer Completely Offline?

Since our copy protection system is based on system fingerprints, a direct offline authorization is unfortunately a bit complicated (and will not work for Pianist and USYNTH plugins). Please note that going online for just a short moment is all it takes to activate your plugin. Once activated, the plugin can then be used without an internet connection.

Currently we can only offer a rather complex workaround in order to activate UJAM Instrument plug-ins (other than Pianist and USYNTH) on a computer that is completely offline.

Please follow these instructions:

1. Download the installer file of the respective UJAM plug-ins you bought and wish to authorize offline (load the installers here: UJAM App | Download & Installation issues)
2. Transfer the installer files to the offline computer you want to use
3. Install the software
4. Open your DAW and load an instance of your plugin (e.g. Groovemate ONE)
5. A so called ".ops file" gets generated. Go to the following location and find the .ops file:
   
   

   MS WINDOWS: A. Go to: %SYSTEMDRIVE%\Users\%USERNAME%\AppData\Roaming\UJAM\ B. Copy the file, transfer it to a computer with internet connection and send us your ops file (e.g. GM-ONE.ops)  You will need to Show Hidden Folders in File Explorer options in order to access the hidden library as shown in this quick video tutorial↓ or below it's demonstrate with images How to show hidden files: Show Hidden Files under (Control Panel)   Activate in (File Explorer Options) the show hidden files option

   Apple macOS: In the Finder, choose Go ➜ Go to folder from the menu.  (or use Shift+Command+G) Type: ~/Library/Application Support/UJAM Open the folder called GM-ONE Copy & send us your .ops file or watch this quick video tutorial to find the .ops files on MAC ↓

    

6. Provide us with your e-mail address
7. Send the .ops file as an attachment
8. Wait for us to send back the authorized .ops files
9. Close your DAW and place the new .ops file to the right folder
    ►Windows: 
   

   %SYSTEMDRIVE%\Users\%USERNAME%\AppData\Roaming\UJAM\

   ►Mac:

   Macintosh HD:/USERS/USERNAME/Library/Application Support/UJAM/

10. Open your DAW and load the plug-in, it should now be authorized. Enjoy!