Rescan: Studio One

How to Rescan Plugins & Reset Blacklist in Studio One:

Important Note for Studio One Prime/Artist Users: 3rd party VST/AU/Rewire integration is not supported in Studio One Artist versions 3 or version 4, with the exception of the Studio Magic Bundle. You would need either Studio One 3/4 Professional or have purchased the AU/VST and Rewire Support add-on. 

Virtual Drummer PHAT is an exception here – it will run in Studio One Artist (version 4.1.2 or higher) without the add-on. All other UJAM Instruments plug-ins will not work in Studio One Artist without the add-on.

1. Make sure your ujam plug-in is installed in order to run properly, please check if that’s the case.

check whether the relevant plugin file/s are correctly installed on your computer. Remove (cut & paste in another place) the VST file out of your VST folder.

windows  

To add the default VST2 plugin path in Studio One 3, please go to the "Studio One" drop-down menu and select "Options". 

Select the "Locations" tab and select "VST Plugins". Click "Add" to navigate to the following plugin path(s)→

macOS

If the plug-in is stored in this location, you can move on to Step 2 – if not, please go to ujam.com/my-account to download your desired plug-in/plug-ins. 

2. Go to Studio One > Options (PC) / Preferences (Mac) > Locations > VST Plug-Ins  

3. After installing the plugin/s, Go to the "Studio One" drop-down menu and select "Options". Under the "Locations" tab click "Reset Blacklist"

4. Newly scanned plugins should appear in your Plug-In Manager. Click on Update Plug-Ins:

Additional Troubleshooting

If your issue is still not solved, please try the following way:

Windows

In some cases, you will need to force Studio One to rescan all plugins at start-up. To do this you'll need to navigate to "C:\Users<username>\AppData\Roaming\PreSonus\Studio One 4" and delete the  "x64" folder.

(Note: If you can't find the ''AppData'' folder, here is an article that will show you how to access in hidden folders: https://support.ujam.com/hc/en-us/articles/360011319200)

macOS

1. Open the Studio One Settings folder via the Help Menu in Studio One.

2. Then close Studio One.

3. Select the x64 folder and delete it.

4. Now start Studio One again to have the plugins rescanned.

If nothing from this article could help you, some users recommend turning off the wifi connection during the scanning process after installing new plugins. That would help the scan to succeed. 

Your plug-in/plug-ins should’ve now been scanned successfully. Enjoy making music!

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 If you have any more questions or need further assistance, please submit a request to our support staff. Thanks!