Rescan: Avid Pro Tools

UJAM Support

October 04, 2023 08:11
Updated

❗️Important information

Currently, most UJAM plugins do not run natively on AAX with Apple Silicon chips. However, you can still use them by opening Pro Tools in Rosetta mode. Here's how to do that:

Close Pro Tools if it's currently running.
Locate the Pro Tools application in your Applications folder.
Right-click (or Control-click) on the Pro Tools application and select "Get Info."
In the "Get Info" window, you will see an option labeled "Open using Rosetta." Check the box next to it.
Close the "Get Info" window and launch Pro Tools.

After following these steps, Pro Tools will run using Rosetta, which should allow our plugin to show up and function correctly.

How to Rescan Plugins in Pro Tools

1. Check plug-in folders

Pro Tools scans for plugins upon launch. To avoid any problems, close Pro Tools before you attempt to install a new plugin or before you do a rescan. Use your task manager to make sure the program is completely closed.

Pro Tools comes with its own Plugins folder and many of your plugins will automatically get installed to it. Pro Tools 11 and later will only use plugins that are in one of these folders:

AAX file path on macOS:

Macintosh HD > Library > Application Support > Avid > Audio > Plug-Ins

AAX files path on Windows (64bit):

%SYSTEMDRIVE%\Program Files\Common Files\Avid\Audio\Plug-Ins\

AAX files path on Windows (32 bit):

%SYSTEMDRIVE%\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\

If the plug-in is stored in this location, you can move on to Step 2 – if not, please download and install your desired plug-in(s) beforehand.

2. Open Pro Tools

Once you’ve made sure that the plugin is in the correct folder, run Pro Tools and see if the plugin shows up on your list. If it doesn’t, close Pro Tools again and move on to the next step.

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3. Delete Preferences

This process will delete preferences for all of your installed plugins. Back up anything that you want to keep before you proceed.

macOS

a. In the Finder, choose Go > Go to folder from the menu.
b. Type "~/Library/Preferences
c. Delete 'com.digidesign.protoolsLE.plist', 'DAE Prefs' (folder), 'DigiSetup.OSX' and 'Pro Tools preferences'

d. Empty trash, then restart the computer

Windows

A) Force PT to rescan:
If issues persist, you may need to trash "Pro Tools Prefs" and the file "InstalledAAXPlugIns". Pro Tools 12 users can navigate to the following path in order to delete these items: C\:Users\<your_username>\AppData\Roaming\Avid\Pro Tools

(You will need to Show Hidden Folders in File Explorer options in order to access the hidden library)

B) Restart the computer.

4. Open Pro Tools

Now that you’ve deleted your plugin settings, go ahead and run Pro Tools. The program has to rescan all of your plugins and will make new files for their preferences. Your missing plugin should show up in the list.

Please note: With removing these files you force ProTools for a rescan of ALL your plugins.

Your plug-in/plug-ins should’ve now been scanned successfully. Enjoy making music!

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