Rescan: Cubase

How to Rescan Plug-ins in Cubase:

1. Make sure your ujam plug-in is installed in order to run properly, please check if that’s the case.

Plugin Manager > Plugin search paths field. Use the Plugin Manager to add the following path:

VSTs should be placed here:

not here: 

2. Go to the Devices menu and select the Plug-In Manager and enable the VST 2 Plug-In
Path Settings panel by clicking the cog icon () at the bottom left of the window. 

3. A new window will open at the bottom. On the right top of this window, you will see a “refresh” icon.

Pressing this icon will rescan all VST folders and add new plug-ins to the list. Newly scanned plugins will appear at the Plug-in Manager.

Additional Troubleshooting

If the re-scan couldn't help, or you're using Cubase 7 or below, you'll need to re-set the VST blacklist file manually.

Re-setting the Cubase plug-in Blacklist manually:

macOS

1. Navigate to -> Macintosh HD/Users/<your username>/Library/Preferences/Cubase <version>/

(Note: If you can't find the ''Library'', here is an article that will show you how to access in hidden folders: https://support.ujam.com/hc/en-us/articles/360011319200)

2.Delete these files:

• Vst2xBlacklist Cubase (x86_64).xml
• Vst2xBlacklist Cubase.xml

3. Re-open Cubase

Windows

1. Navigate to -> Boot drive:\Users\<username>\AppData\Roaming\Steinberg\Cubase <version>\

(Note: If you can't find the ''AppData'' folder, here is an article that will show you how to access in hidden folders: https://support.ujam.com/hc/en-us/articles/360011319200)

2. Delete the file -> Vst2xBlacklist Cubase.xml

3. Re-open Cubase

Your plug-in/plug-ins should’ve now been scanned successfully. Enjoy making music!

If you have any more questions or need further assistance, please submit a request to our support staff. Thanks!