How to Redeem a Code from a UJAM Partner

Have you acquired a UJAM product or bundle through one of our partnered resellers? That's excellent! This article will guide you on how to register your license(s) in order to activate your plugin(s) in a simple and easy-to-understand way.

First and foremost, make sure you have your code handy. This code may also be referred to as a license key, serial number, or registration code. You should have received this code in your order confirmation email, or check your account on the reseller's website from whom you purchased the product.

Step 1) Your UJAM Account

• Log in to your UJAM account at https://www.ujam.com/backstage
• If you don't have a UJAM account yet you can create one by following the steps at ↪How to create a UJAM account

Step 2) Navigate to Partner Checkout

• Once logged into your UJAM account, navigate to the Partner Checkout page:
  
  

Step 3) Enter Your Code

Type or paste your code in the designated field then click 'Next':

Step 4) Accept Terms and Conditions

Accept the terms and conditions by checking the appropriate box, then click on 'Continue to download':

By successfully completing all the steps above, your product license will be linked to your UJAM account. You are now ready to download, install, and activate your plugin!

Here's a helpful guide on ↪How can I authorize and activate my plugin online?

Troubleshooting

It's important to remember that the coupon code must be redeemed first to link the plugin to your UJAM account. Failure to do so will prevent plugin authorization.

If you encounter issues with your code:

• Verify whether the code is already redeemed and the plugin license is already linked to your UJAM account.
• Carefully check your coupon code for any typing errors. Any incorrect or missing characters, for example a hyphen (-), will lead to code rejection by our system.
• Don't hesitate to reach out to our support team if you need further assistance - we're here to help!