Purchased your ujam plug-in from one of our resellers/ partner shops?
Great! This article will help you to find out how you can authorize and activate your plug-in.
Make sure you have your serial number / promo code at hand! You should've received it with your confirmation email and you might also find it in your account of the respective partner shop .
- Please note that you need to first redeem the promo code in order to link the plug-in to your ujam account. This has to be done or else you won't be able to authorize the plug-in.
- If the code does not work, please check whether the plugin might be already connected to your UJAM account.
Please have a look at the following list and find your shop. Click on the link and you'll be directed to the guide which will help you to get started.
Purchased at Reason Studios?
Please note: If you can't seem to find the serial number mentioned above, please contact our support team with a screenshot of your invoice – we will help you find it. Thanks!