Expired trial time (0 days left)

When you run your ujam plug-in for the first time (in your DAW), an .ops file with a hardware fingerprint of your computer should get created, as part of our copy protection system. An internet connection is required though.

The trial time can be expired if...

• your firewall or antivirus software block or interfere with the internet connection of the plug-in 
• the 30 day trial period is over and you have 0 days left
• your system time is changed
• you made major hardware changes in your computer

If your trial expired not in a usual way, please send us one of your .ops files so that we can reset your trial time manually. 

You can find the file in the following location:

___

I you have any more questions or need further assistance, please submit a request to our support staff. Thanks!