VG IRON 2 | FAQ

To help you get started with IRON 2, here are the answers to some frequently asked questions:

How can I try VG-IRON 2?

You can download a free trial version here. Click on the plug-in:

Where do I find the user guide?

►Click this link to look at the manual.
 

I already own several UJAM plugins – do you have a special offer for me?

• If you own IRON 1, you can take advantage of the upgrade deal and purchase IRON 2
• See the Virtual Guitarist Upgrades.
• If you already have a few UJAM products you can upgrade to the complete Music Creation Suite

What about the original IRON V1?

• IRON 2 and IRON 1 can co-exist in the DAW.
• IRON 1 will however not be available for sale anymore, as it has been discontinued.
• If you bought the plug-in in the past, you can still use it and download it from your UJAM account.
• So to summarize, IRON 2 replaces IRON 1 in our shop, but not on your computer. That is also the reason why "IRON 2" appears just as "IRON" in your UJAM account, just because IRON 1 can't be purchased anymore and it will soon be forgotten.
• We know this might be a bit confusing but now you got it!
• Here's how the new IRON and IRON 1 should look like in your account:
  
   

Where to find a walkthrough?

 Here you go:

• Click here and check out our YouTube channel to find more videos!

Is there an option to Drag and Drop MIDI?

Sure! VG IRON 2 features MIDI drag and drop, giving you way more possibilities for quick arranging and to fine adjust and alter phrases. If you drag and drop a MIDI file into your DAW, because of the plugin’s internal MIDI handling, you might have to manually adjust its length, this is especially true for Intros, Fills, and Endings.

I bought IRON 2 at a reseller. How can I redeem my code?

• The following article will help you: Partner Shop Purchase
  Please make sure you copy & paste the complete code!
   

I can't authorize my new plug-in!

• In case you are struggling with authorizing your plug-in, please have a look at the following article: ►Authorization Issues

I received a serial number/ coupon code but I can not redeem it. Is the license usage limit reached or the coupon expired?

• Please double check the code you entered.

• Log in to your UJAM account and check whether IRON 2 is already linked to your account. If so, you're good to go and you will be able to activate the plug-in with your UJAM credentials.

I open IRON 2 and my DAW crashes – what can I do?

• Please check whether you have the newest version of VG IRON 2 installed. The plug-in will notify you if an update is available.

• Please send a crash report to our support team!

• Manually remove all plug-in files and try a clean installation. Have a look at the following articles:
  ►Uninstalling on Mac
  ►Uninstalling on Windows

I downloaded the plug-in but my trial time has already expired – I have 0 days left.

Unfortunately, this can happen due to technical circumstances – please make sure the internet connection of the plug-in is not blocked by perhaps a firewall or antivirus software. If your trial expired and you wish to renew it,  submit a request to our support staff and attach your .ops file – have a look at the following article: Instant expired trial time

I installed IRON 2 but I can't find it in my DAW.

• Please try a DAW plug-in rescan. For further information, click here.

Will VG-IRON 2 work on my computer?

Please have a look at the following article:

• System Requirements Overview

Digital Audio Workstations

VG-IRON 2 should run on every DAW supporting VST 2, AU 2, and AAX. We cannot guarantee that IRON 2 is compatible with the following software:

• Adobe Audition

• Audacity

• Pro Tools First

• Mixcraft 8

• Earlier Cubase versions (make sure to test the free trial)

Is there a Reason Rack Extension?

We didn't create an IRON 2 Rack Extension. Please make sure to use the VST format if you're a user of Reason Studios.

Known Issues