In some system specific cases, the UJAM App might display an error while downloading or installing. The error usually looks like this:
Download Error:
Installation Error:
Troubleshooting
- Keep your app up-to-date: always use the latest version (download here).
- Check your Antivirus settings:
- Sometimes, antivirus software can be a little overzealous and block apps it shouldn't. Look for any settings related to application control or network access and see if UJAM is listed. If so, make sure it's set to allow network access.
- You can also try temporarily disabling your antivirus software to see if that solves the problem.
- Disable your Firewall temporarily:
- On most systems, you can do this by going into your computer's settings, finding the 'Firewall & network protection' section, and then temporarily turning off the firewall.
- Once you've done this, try launching the UJAM software again and see if the problem persists.
- Check your Internet Settings:
- Some software has issues with certain types of internet connections.
- If you're using a VPN or proxy, try disabling it to see if that solves the problem.
- Run as administrator and make sure to enter your system password when asked (sometimes the window might pop up somewhere in the background)
- Grant all the required permissions in your system settings
- Close your DAW before installing
If you're still struggling to download or install a plugin from the UJAM App, please use the direct download links below. They load a regular .exe or .pkg installation file, which should be working for your system.
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USYNTH |
Download Link |
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USYNTH-PIXEL |
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USYNTH-GLAM |
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USYNTH-DRIVE |
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USYNTH-2080 |
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USYNTH-EUPHORIA |
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USYNTH-CARAMEL |
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USYNTH-CORE |
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USYNTH-DELUXE |
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VIRTUAL PIANIST (VP) |
Download Link |
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VP-VIBE |
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VP-VOGUE |
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VP-SCORE |
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BEATMAKER (BM) |
Download Link |
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BM-NEMESIS |
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BM-GLORY |
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BM-IDOL |
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BM-RICO |
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BM-BERSERK |
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BM-VOID |
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BM-EDEN2 |
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BM-DOPE2 |
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BM-CIRCUITS |
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VIRTUAL GUITARIST (VG) |
Download Link |
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VG-SPARKLE2 |
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VG-IRON2 |
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VG-AMBER2 |
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VG-SILK |
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VG-CARBON |
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VIRTUAL BASSIST (VB) |
Download Link |
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VB-ROYAL2 |
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VB-MELLOW2 |
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VB-ROWDY2 |
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VB-SLAP |
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VB-DANDY |
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FINISHER (FIN) |
Download Link |
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FIN-FLUXX |
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FIN-RETRO |
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FIN-DYNAMO |
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FIN-MICRO |
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FIN-VOODOO |
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FIN-NEO |
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VIRTUAL DRUMMER |
Download Link |
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VD-HEAVY2 |
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VD-PHAT2 |
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VD-SOLID2 |
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VD-BRUTE |
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VD-DEEP |
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VD-HOT |
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SYMPHONIC ELEMENTS (SE) |
Download Link |
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SE-STRIIIINGS |
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SE-DRUMS |
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SE-BRAAASS |
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GROOVEMATE (GM) |
Download Link |
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GM-ONE |
Notes
- macOS 10.13 High Sierra & 10.11 El Capitan are no longer supported as we cannot guarantee full compatibility
- In general, you may have success on former operating system versions but we don't officially support them.
- In case you need to download legacy plugin versions, please have a look at this article: Alternative Download Sources & Previous Versions
- 32 bit systems are not supported any longer (64 bit is required).
- Always use the free 30 day trial to test if the plugin is compatible before you buy it.
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