UFX REVERB 2 | FAQ

To help you get started with UFX REVERB2, here are the answers to some frequently asked questions:

Contents

• What is UFX REVERB2?
• How can I try it?
• My trial expired before I could check it out
• What happened to version 1?
• Installation and Compatibility
• I installed REVERB2 but I can't find it in my DAW
• I open REVERB2 and my DAW crashes – what can I do?
• Can I install REVERB2 if I already have REVERB?
• Upgrading from version 1
• Can I transfer presets from version 1 to version 2?
• What should I do if I no longer wish to use version 1?
• How can I redeem a REVERB2 code purchased from a reseller?
• Using UFX REVERB2
• Troubleshooting and Support
• Final Recommendations

What is UFX REVERB2?

UFX Reverb 2 is the next-generation reverb plugin from UJAM, designed for professional-grade soundscapes with enhanced features and improved performance over its predecessor, UFX Reverb 1. It includes expanded presets, optimized algorithms, and a modernized user interface, enabling creators to achieve exceptional results with minimal effort.

How can I try it?

You can download a free 7 day trial version here: ↪https://www.ujam.com/more/trials/

REVERB2 can be downloaded/installed/activated by the UJAM App, or by running the standalone installer then entering your UJAM account's email & password in the UI the first time you load it in your DAW.

• UJAM App installer: macOS Intel • macOS ARM64 • Windows
• REVERB2 installer: macOS • Windows

My trial expired before I could check it out

Make sure the internet connection of the plug-in is not blocked by perhaps a firewall or antivirus software.

If your trial has expired prematurely, please see the following article: Expired Trial Period

What happened to version 1?

REVERB version 1 has been discontinued and replaced by the significantly upgraded REVERB2. REVERB version 1 will no longer receive updates or technical support.

Both versions are separate plug-ins, so you can continue using REVERB version 1 alongside REVERB2 on the same system.

Why was REVERB version 1 discontinued?

At UJAM, we’re committed to providing you with the latest technology and the best tools for your music. REVERB2 brings significant improvements and new features, making it the recommended choice going forward.

Can I still use REVERB version 1?

Yes. REVERB version 1 will continue to work as long as your operating system and DAW support it. However, it is no longer actively maintained and will not receive further updates or technical support. Note that you can still use it and download the installer from your UJAM account.

For the best experience, we recommend switching to REVERB2.

Installation and Compatibility

What are the system requirements for UFX Reverb 2?
UFX Reverb 2 supports both Windows and macOS platforms. Below are the system requirements:

• Windows: Windows 10 or later, 64-bit.
• macOS: macOS 10.14 (Mojave) or later.
• Supported Plugin Formats: VST, VST3, AU, AAX (64-bit only).

Please refer to our guide on Plugin Hard-facts.

Please have a look at the following article: 

↪System Requirements Overview

Refer to the detailed setup instructions in the User Guide for installation guidance.

In case you are struggling with authorizing your plug-in, please have a look at the following article: ►Authorization Issues

I installed REVERB2 but I can't find it in my DAW

The most common fix for this issue is to perform a DAW plug-in rescan. This process refreshes your DAW's plug-in list, allowing it to recognize newly installed plug-ins like UFX REVERB 2.

How to Rescan Plug-ins in Your DAW:

The exact steps to rescan plug-ins vary depending on your specific DAW. Refer to this Knowledge Base Articles section where you will find several articles about DAW rescaning specific to each DAW..

Additional Troubleshooting Steps:

• Check Compatibility: Ensure that UFX REVERB 2 is compatible with your DAW and operating system.
• Reinstall: If the rescan doesn't work, try uninstalling and reinstalling UFX REVERB 2. Make sure to follow the installation instructions carefully.
• Installation Path: Verify that UFX REVERB 2 was installed in the correct folder. Some DAWs require plug-ins to be installed in specific locations.
• Scan Specific Folders: Some DAWs allow you to scan specific folders for plug-ins. If your DAW has this option, try scanning the folder where UFX REVERB 2 is installed.
• Contact Support: If you've tried all of the above steps and UFX REVERB 2 is still not appearing in your DAW, please contact UJAM Support for assistance.

I open UFX REVERB 2 and my DAW crashes – what can I do?

• Please verify that you have installed the latest version of UFX REVER 2. The plug-in will notify you if an update is available.
• Manually uninstall and attempt a clean installation. Have a look at the following articles:

►Uninstalling on Mac

►Uninstalling on Windows

• If unable to resolve the issue, please submit a crash report to our support team

Can I install REVERB2 if I already have REVERB?

Yes, UFX REVERB (version 1) and UFX REVERB2 use different licenses and available as separate plugins within your Digital Audio Workstation (DAW). This means you have the flexibility to install and utilize both versions concurrently on your system without encountering any conflicts. Each version may offer unique features, presets, or sonic characteristics, allowing you to choose the best fit for your specific project or workflow.

Installing UFX REVERB2: Step-by-Step Guide

Follow these steps to install UFX REVERB2 on your computer:

1. Download the Installer:
   • Log into your UJAM account.
   • Navigate to the "My Products" section.
   • Locate the UFX REVERB2.
   • Click the download link to save the installer to your computer.
2. Run the Installer:
   • Locate the downloaded UFX REVERB2 installer file (usually an .exe or .dmg file).
   • Double-click the file to run the installer.
   • The installer will guide you through the installation process.
   • Carefully read and follow the on-screen instructions.
   • You may be prompted to choose an installation location or customize installation options.
   • Alternatively, you can use UJAM App to download and install UFX REVERB2 for your particular OS.
3. Restart Your DAW:
   • Once the installation is complete, close your DAW if it is open.
   • Restart your DAW software.
   • UFX REVERB2 should now be available in your plugin library or list of effects.

Additional Tips:

• Check System Requirements: Before installing, ensure your computer meets the minimum system requirements for UFX Reverb 2. These requirements can usually be found on the UJAM website or within the product documentation.
• Authorize the Plugin: After installation, you may need to authorize UFX Reverb 2 using your UJAM account credentials.You can alternatively use UJAM App to authorize your plugins automatically.
• Scan for Plugins: If UFX Reverb 2 does not appear in your DAW after installation and restart, try using the "Scan for Plugins" or "Rescan Plugins" function within your DAW. This will refresh the plugin list and detect newly installed plugins.
• Contact Support: If you encounter any issues during installation or authorization, contact UJAM customer support for assistance.

By following these steps, you can quickly and easily install UFX Reverb 2 and start using its powerful reverb capabilities in your music productions.

Upgrading from version 1

What are the advantages of upgrading to UFX REVERB2?
 

UFX Reverb 2 introduces:

• Enhanced Sound Design Capabilities:
  Immerse yourself in the world of sound with 10 New Reverb Modes, ranging from natural drum rooms to ethereal shimmer effects, perfect for both realistic and imaginative soundscapes.
• Unparalleled Customization:
  Shape your sonic landscape like never before with 15 New Filters, including resonant filters, envelopes, and even vocoder-style effects, giving you unmatched creative freedom.
• Revolutionary Modulation & Texture:
  Elevate your mixes with 40 New Finisher Effects—from grainy textures to glitchy modulations—bringing motion and life to every sound.
• Dual Mode Layering:
  Enjoy rich, layered reverb with the new Dual Mode, designed to create complex and immersive audio experiences.
• Authentic Room Acoustics:
  Dial in even more realistic environments with the new Early Reflections feature, delivering unparalleled authenticity for room simulations.
• Versatile Multi-Effects Capabilities:
  With the FX Input Control, UFX Reverb 2 transforms into a powerful multi-effects unit for expanded creative possibilities.
• Streamlined Workflow:
  Save time and stay inspired with 100 New Global Presets, showcasing the new features for a faster, more intuitive production experience.

This cutting-edge update ensures that UFX Reverb 2 remains a powerhouse for professionals and creative sound designers alike.

Can I transfer presets from version 1 to version 2?

No, presets from UFX Reverb 1 are not directly transferable to UFX Reverb 2. This is due to a significant overhaul of the underlying architecture in the newer version. 

However, users of UFX Reverb 2 need not worry about losing their favorite sounds. The developers have thoughtfully included similar presets and improved versions of commonly used settings within the UFX Reverb 2 plugin. These updated presets and settings aim to provide users with a familiar starting point while also showcasing the enhanced capabilities of the new reverb plugin.

What should I do if I no longer wish to use version 1?

Should you choose to transition fully to UFX Reverb 2, you may safely uninstall UFX Reverb 1 by adhering to the standard application removal process for your operating system.

How can I redeem a REVERB2 code purchased from a reseller?

This is done in the Partner Checkout section of your UJAM account. Note: It's best to copy & paste the complete code to avoid any typos.

Check out our Partner Shop Purchase article for more info.

Using UFX REVERB2

How do I load UFX REVERB2 in my DAW?

1. Open your DAW and navigate to the plugin section.
2. Locate UFX Reverb 2 under the VST, VST3, AU, or AAX format, depending on your setup.
3. Drag and drop it onto your desired track.

Where can I find more info about UFX REVERB2?

You can access the comprehensive User Guide from multiple locations:

• In your UJAM account > Products – Click the "Manual" link under REVERB
• In your DAW – Click the circled "i" in the REVERB2 UI then click "Read User Manual"
• On our website – Click the "Read the User Guide" link in the "What are the system requirements?" section near the bottom of the product page
• In the UJAM App – Click "Manual" in the menu to the right of REVERB

Check out the walkthrough video for UFX REVERB2:

(See UJAM's YouTube channel for other helpful videos.)

Troubleshooting and Support

What should I do if UFX Reverb 2 doesn’t appear in my DAW?

• Verify that the plugin format (VST, VST3, AU, or AAX) is compatible with your DAW.
• Rescan your plugin library in the DAW settings.
• Ensure that the installation path matches your DAW’s plugin folder.

How do I report a problem?
Contact UJAM support via the official website, providing details about your system, DAW version, and the issue encountered.

Will there be updates for UFX Reverb 2?
It’s very likely! UFX Reverb 2 is designed to evolve with potential updates, including exciting feature enhancements and essential bug fixes. Make sure your UJAM account is set up so you don’t miss any new releases.

Final Recommendations

Should I upgrade to UFX Reverb 2 if I’m satisfied with UFX Reverb 1?
We recommend upgrading to UFX Reverb 2 to take advantage of its improved features and sound quality. The upgrade also provides longer-term compatibility with modern systems and DAWs while offering a superior reverb experience.

For more details, check out the REVERB2 Product Page.